Walk into the Suttons & Robertsons showroom on the East Side of Manhattan and it looks like any high-end retailer or auction house: necklaces glittering with diamonds, sapphires and emeralds fill the display cases, and sterling silver knives, forks and spoons sit on a wooden table fit for a monarch. In the private room in back are bigger, shinier versions of the jewels out front.
High on the wall is a royal-looking coat of arms bearing the likenesses of two lions, with the date of the companyâs founding underneath: 1770. Only on closer inspection does it become clear that between the lions are three balls dangling from a hook â" the international symbol for a pawnbroker.
Far from the crusty characters seen in reality shows like Hardcore Pawn and Pawn Stars, this English company has another clientele in mind.
âWe focus on the blue-chip, wealthy crowd,â said Jeffrey A. Weiss, chief executive of Suttons & Robertsons, which is preparing to open its first New York store this month.
Tina Fineberg for The New York TimesWith almost 250 years of experience in the exclusive world of high-end pawn, Suttons & Robertsons has come to the United States to fill what it believes is a growing need among wealthy Americans who have spent beyond their means and need a quick â" and quiet â" infusion of cash in exchange for a few cherished baubles they are willing, at least temporarily, to live without.
âThere are more and more people who are asset rich and have a temporary liquidity problem,â said Mr. Weiss, who at 70 retains the soft Brooklyn accent of his youth. âTheyâre cash constrained. We have the capital to lend up to and beyond $1 million.â
Suttons & Robertsons is not alone in the high-value niche of the pawn business.
Websites like Pawngo and Borro sprang up after the financial crash, offering to lend against jewelry, watches and pretty much any expensive item that could be shipped via FedEx. Other sites like Ultrapawn and iPawn came later with the idea of making larger loans, secured by fancy cars, art and gems. Recently, the Beverly Loan Company, a Beverly Hills pawnshop that has been family owned since 1938, opened a second location called the New York Loan Company in Manhattanâs diamond district.
Mr. Weiss made a fortune running DFC Global, which operates chains of payday lenders and pawnshops in 10 countries. In the United States, it does business as Money Mart and the Check Cashing Store.
Tight credit makes the timing right for the New York move, he said.
âCertainly conventional lenders over the past five to six years have become increasingly reluctant to advance credit on all fronts,â he said. âThe time it takes those institutions to make decisions has lengthened as their appetite has shrunk. You can walk into our location in New York and walk out with your funds in a hour or two.â
For a fee â" a high one â" of course. For those who borrow a couple of thousand dollars against, say, a Rolex watch â" which seems to be one of the most popular items to pawn â" the rates range from 12 percent to more than 60 percent on an annualized basis for online pawnshops and into triple digits for brick-and-mortar operations throughout the country.
The high rates are not high enough to deter clients like Mike Walsh, who buys, renovates and sells homes in the Chicago area. He said he had gone to his bank for loans until 2008 when the process for obtaining one became onerous. After missing out on several houses, he said, he took a couple of his Rolex watches and put them up as collateral for a loan from Ultrapawn. He said the money arrived the next day. Tina Fineberg for The New York Times
The first loans, he said, were at a rate of 5 percent a month, but more recent ones have been for 3 percent â" or 36 percent a year. But to him, it is better than a typical pawn loan. âInstead of paying $1,800 a month for a $10,000 loan Iâm paying $300 a month,â he said.
That pawnshops exist to lend money to those who fall on hard times is either a necessary or unfortunate facet of life, depending on oneâs point of view. But how does someone who once had enough money to buy a $450,000 Mercedes McLaren end up pledging it as collateral for a $190,000 pawn loan at a monthly interest rate of 2.5 to4 percent, as one Borro customer did?
Typically, a person pawning an item will have to leave it with the pawnshop and make the monthly interest payments to keep the loan current. To get the item back, the customer must pay the principal and all the interest. Customers missing any interest payments could forfeit the item.
The new wave of pawn brokers, or collateralized lenders, as they like to be known, isnât just betting that people will pledge cars, planes, or, in the case of one Ultrapawn customer, an earth mover. They are also betting that as long as traditional bank lending remains tight for individuals, there will be repeat customers.
George Souri, a principal ! at the Atria Group, a private equity firm that invested in Ultrapawn, said his group looked at affluent people as if they were little companies. âWhen a business needs liquidity to fund operations or growth, theyâre able to go to the capital markets and use business assets to obtain loans,â he said. âThe high-end consumer does not have that option. And most consumers in that bracket wouldnât be caught dead in a pawnshop.â
Mr. Souri said he had a client with homes in Chicago and Marco Island, Fla., and a Bentley Continental GT for both locations. The client pledged one of the cars, which are worth $250,000 each, to buy a boat for his Marco Island home because he was confident that the cash flow from his other investments would pay off the loan.
In other cases, people simply ave too much money locked up in luxury items and not enough cash to pay for things like private school fees or divorce proceedings, both popular uses of high-end pawn loans. One concern among the customers is whether what is being put up is going to be secure, particularly when it comes to pawn websites where goods are shipped across the country.
Todd Hills, founder of Pawngo, says his company, like other online pawnshops, pays to ship and insure the items and that since it is wiring money to someoneâs bank account, it believes it can confirm the personâs identity â" to establish ownership just as reliably as someone checking a driverâs license in a store.
The high-end portion of the industry is betting that with comparatively lower pawn rates and an ability to fulfill ev! en large ! loan requests in a day or two, it will be able to build its business on happy repeat customers. Paul Aitken, founder and chief executive of Borro, said he attributed repeat business to the human desire to spend today without thinking about tomorrow.
âEntrepreneurial people like to do things on the spur of the moment, and theyâre probably not the best planners,â he said. âWhen they have money in their pocket, they like to buy luxury goods. When they donât, they like to use those goods to get money for their next venture.â
And that is how he ends up taking a Mercedes McLaren in as collateral for a loan.