James B. Stewart on Ex-Goldman Executive\'s Tell-All Book

A Tell-All on Goldman Has Little Worth Telling

CBS News/60 Minutes

Greg Smith, left, whose book, "Why I Left Goldman Sachs," goes on sale Monday, is scheduled to appear Sunday on “60 Minutes.”

When Greg Smith resigned in March as an executive director and vice president of Goldman Sachs with an Op-Ed page article in The New York Times, he leveled some sweeping charges: Goldman's culture was “toxic and destructive”; the firm promoted “morally bankrupt people”; and - most devastating to any professional organization - Goldman Sachs bankers were “ripping their clients off.”

Mr. Smith's letter clearly hit a popular nerve, coming as it did during a devastating financial crisis in which Goldman emerged as the rich, arrogant and unfeeling perpetrator of much of the financial wreckage still afflicting Americans. And it's hard to quarrel with Mr. Smith's overriding message: Wall Street should put clients interests' first or risk oblivion. Indeed, that was Goldman Sachs's own credo, “Our clients' interests always come first.”

But stripped of its incendiary conclusions, Mr. Smith's manifesto was curiously short on facts. Other than the now-infamous reference to muppets - “I have seen five different managing directors refer to their own clients as ‘muppets,' sometimes over internal e-mail” - there were no examples of a toxic culture at work, no actual names of morally bankrupt people and no examples of a client getting ripped off. Mr. Smith declined to elaborate after the article was published, heightening suspense and no doubt fueling the literary bidding that reached a reported $1.5 million for a book that would deliver the goods.

That book, “Why I Left Goldman Sachs,” goes on sale on Monday. Despite tight security, copies of the book have been circulating, and I read one. The book not only fails to deliver concrete examples to back up his sweeping conclusions, but he admits changing “names or descriptors” for some (but not all) people and acknowledges that what he does disclose is “from memory.”

He says he has tried “to retain the spirit” of what actually occurred. This makes it nearly impossible to verify much of what he says.

Beyond that, from his perch on the equity trading desk he seems to have had a narrow view of the institution where he worked for nearly 12 years. His disillusionment comes across as heartfelt, but much of it seems to have come less from his own experiences than from news reports about the firm's behavior in deals he wasn't involved in.

Mr. Smith's book might even bolster Goldman's reputation. After all, if Mr. Smith is the ultimate insider, and this is as bad as it gets - Mr. Smith in a hot tub at the Mandalay Bay Hotel in Las Vegas with a topless woman - then he hasn't made much of a case.

But Mr. Smith isn't in much of a position to exonerate Goldman, either. The firm was deeply enmeshed in nearly all aspects of the financial crisis and its causes, including mortgage-backed securities. And after an injection of taxpayer support, it managed to profit handsomely and pay the lavish bonuses that Mr. Smith shared in. But you won't find that story in “Why I Left.”

Mr. Smith declined to discuss any of this before his scheduled appearance on Sunday on “60 Minutes.” Goldman Sachs responded to some of my questions with copies of parts of their internal investigation and made several employees available.

Potential problems with Mr. Smith's approach surface almost immediately. The first paragraph of Chapter 1 describes “an intern named Josh” who's being “grilled” and asked to explain risk arbitrage but “was floundering badly.” Josh, Mr. Smith adds, is the son of a billionaire.

There was no “Josh” in Mr. Smith's group of interns, and only one son of a billionaire: Teddy Schwarzman, son of Stephen Schwarzman, the chairman and chief executive of the asset management firm Blackstone Group.

“I was never grilled on risk arbitrage, or asked to give a presentation on it,” Mr. Schwarzman said when I contacted him this week. “I realize it was a long time ago, but I would certainly have remembered it if I had floundered.” Nor did anyone else in the class I spoke to recall such an episode.

A version of this article appeared in print on October 20, 2012, on page B1 of the New York edition with the headline: A Tell-All On Goldman Has Little Worth Telling.